1. Purpose and Scope

These terms and conditions (AGB) govern the relationship between Mojo Pilates and its clients for participation in all services, including group classes, workshops, and private training sessions. By registering or attending, clients agree to these terms.

2. Registration and Payment

• Registration for classes or workshops can be made online, via email, or in person and is binding upon confirmation.

• Clients can either purchase credits/packages in advance, which are credited to their account, or pay the regular session price per class if they choose not to buy a package.

• If paying per session, clients will be charged the regular price, which is higher than the discounted rate for those using packages.

• For those using credits/packages, the corresponding session fee will be deducted from their remaining credits after each class attended.

• Accepted payment methods for purchasing credits/packages or paying per session include cash, card, TWINT, and online banking.

• All prices are listed in CHF and include applicable VAT (if any).

3. Cancellation Policy

Cancellations for all types of sessions (group classes, private sessions, workshops) must be made at least 24 hours in advance of the scheduled time to avoid being charged the full fee.

• Late cancellations or no-shows will be charged in full.

4. Participation and Health

• Clients are responsible for ensuring their physical fitness and suitability for Pilates. Any pre-existing conditions, injuries, or physical limitations must be disclosed to the instructor.

• Mojo Pilates and its instructors are not liable for injuries sustained during classes or as a result of pre-existing conditions. Participation is at the client’s own risk.

• Contagious Diseases: Clients with any contagious diseases (e.g., cold, flu, COVID-19, etc.) are not permitted to attend classes to protect the health and safety of others.

5. Studio Rules

• Punctuality: Clients who arrive late may only participate in the remaining time of their session. The lost time will not be refunded or extended.

• Clean, comfortable attire is required for participation.

• Pilates mats and equipment are provided by Mojo Pilates.

• Personal belongings are the responsibility of clients. Mojo Pilates assumes no liability for theft or loss.

6. Credit System

• Mojo Pilates uses a credit-based system. Clients purchase credits/packages that can be used to book classes, private sessions, or workshops.

• Credits are valid for the following durations, depending on the package purchased:

  • 6 months for smaller packages.

  • 8 months for mid-sized packages.

  • 1 year for larger packages.

• Unused credits expire after their validity period and are non-refundable.

• In case of prolonged illness or injury, the validity period may be extended with a doctor’s note and prior agreement with Mojo Pilates.

7. Studio Cancellations

• Mojo Pilates reserves the right to cancel or reschedule classes due to unforeseen circumstances, such as instructor illness.

• Clients will be notified promptly and offered alternative dates or rescheduling options.

8. Kids and Pets Policy

We love the warm and welcoming vibe of our studio and want to ensure that everyone has the best experience possible. To keep things safe, focused, and enjoyable for all, we kindly ask you to follow these guidelines when bringing children or pets:

Private Sessions:

• You're welcome to bring your child or pet without prior notice, as long as they are well-behaved and don’t disrupt the session.

• Kids may enter the training room only if they can sit quietly in one spot and not touch or play with the equipment. Otherwise, they’ll need to stay in the entrance area.

• Please ensure that children do not eat, drink anything messy, or engage in messy activities (like painting) inside the studio.

Semi-Private Classes:

• To respect everyone’s experience, kids and pets are only allowed if all participants agree ahead of time.

• If they become disruptive, we’ll kindly ask you to step out with them.

Hygiene & Cleanliness:

• If bringing a pet, please make sure their fur and paws are clean and dry before entering. Wet or dirty paws can make the space uncomfortable for others.

• Eating messy food inside the studio is not allowed.

These simple guidelines help maintain a focused, enjoyable, and clean environment for everyone.

 

9. Liability

• Mojo Pilates is not liable for personal injury, accidents, or health issues arising during or after participation in its classes.

• The studio assumes no responsibility for damages to or loss of personal property on the premises.

10. Data Protection

• Mojo Pilates handles personal data in accordance with applicable data protection laws. Client information is used solely for course management and communication purposes and will not be shared without consent.

11. Governing Law and Jurisdiction

These terms and conditions are governed by Swiss law. The place of jurisdiction is Zurich.

12. Final Provisions

If any provision of these terms is found to be invalid, the remaining provisions remain unaffected. An invalid clause will be replaced with a valid one that best reflects the original intent.