General Terms and Conditions (AGB) for Mojo Pilates
1. Purpose and Scope
These Terms and Conditions apply to all services offered by Mojo Pilates, including private sessions, semi-private sessions, group classes, online sessions and workshops.
Mojo Pilates offers health oriented movement training, rooted in preventive Pilates, posture work, functional body mechanics and mindful movement education.
Our aim is to support long-term wellbeing, healthy movement habits and a deeper understanding of your own body.
2. Registration and Payment
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Registrations can be made online, by email or directly through the studio.
A booking becomes binding once confirmed. -
Clients may either:
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use one of our packages (credit system), or
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pay the standard single-session rate.
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The correct session fee is automatically deducted from your balance each time you visit.
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Prices are listed in CHF.
Payment methods include TWINT, credit/debit cards (except AMEX), PostFinance, cash and bank transfer.
3. Cancellation Policy
Sessions must be cancelled at least 24 hours in advance.
Late cancellations or missed sessions are charged in full, as the time has been reserved especially for you.
If you arrive late, the session will end at the scheduled time.
4. Participation and Health
Mojo Pilates offers movement sessions focused on healthy, safe and preventive training.
Clients are responsible for ensuring that they are physically able to participate.
To allow us to tailor sessions appropriately, please inform us of:
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recent injuries
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surgeries
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medical advice that may influence movement
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long-term physical conditions or limitations
This enables us to adapt exercises within the framework of preventive and health oriented training.
Participation is at your own responsibility.
Mojo Pilates bears no liability for injuries related to unreported conditions, misuse of equipment or pre-existing health issues.
Clients who are unwell or contagious may not attend sessions.
5. Studio Guidelines
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Please arrive on time so we can make the most of your session.
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Wear comfortable, clean training clothes.
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Personal belongings remain your responsibility.
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Food and messy items are not permitted in the training space.
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Please follow all safety instructions regarding equipment use.
Our environment is designed to be calm, focused and supportive
6. Packages and Validity
Mojo Pilates offers packages that function as a credit system.
Packages can be used for any eligible session type and are valid for:
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Mini – 6 months
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Comfi – 8 months
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Relaxed – 12 months
Credits that expire cannot be refunded.
In special cases such as prolonged illness, injury or pregnancy, validity may be extended with a medical note and prior agreement.
7. Changes by the Studio
Occasionally, sessions may need to be cancelled or rescheduled due to instructor illness, continuing education, workshops or studio maintenance.
If this happens, we will notify you as early as possible and offer suitable alternatives.
8. Children and Pets
Our intention is to keep the studio as a peaceful space for concentration, posture work and precise movement.
Private Sessions:
Children or pets may accompany you if they stay calm, safe and do not interrupt the session or touch the equipment.
Semi-Private and Group Sessions
Bringing children or pets is possible only if all participants agree in advance.
If a disturbance occurs, we may ask you to pause your participation.
Pets’ paws must be clean before entering the studio.
9. Liability
Mojo Pilates is not responsible for:
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injuries occurring during participation,
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injuries resulting from unreported conditions,
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improper use of equipment,
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damage or loss of personal belongings.
Participation is at the client’s own responsibility.
10. Data Protection
Personal data is handled confidentially and in accordance with Swiss data protection laws.
Information is used only for administration, scheduling and communication related to your training.
11. Governing Law and Jurisdiction
These terms and conditions are governed by Swiss law. The place of jurisdiction is Zurich.
12. Final Provisions
If any part of these Terms becomes invalid, the remaining sections stay in effect.
Invalid parts will be replaced by provisions that best reflect the intended meaning.